Terms & Conditions

Welcome to LovBou.com. These Terms & Conditions (“Terms”) govern your use of our website, products, and services. By accessing or shopping on LovBou.com, you agree to these Terms. Please read them carefully before placing an order.

1. General Information

LovBou is a family-owned company established on July 4, 2025 in Florida by the Stephenson family.
These Terms apply to all visitors, customers, and users of LovBou.com.
We may update these Terms at any time. Updates will be posted on this page with the revised date.

2. Eligibility

By using our website, you confirm that you are:

At least 18 years old (or using the site with parental/guardian consent if under 18).
Providing accurate and truthful information when placing an order or creating an account.

3. Products & Availability

We make every effort to display products, descriptions, and prices accurately.
Availability is subject to change, and we may limit quantities or discontinue items at any time.
Colors may vary slightly due to screen settings and photography.

4. Orders & Payments

Placing an order constitutes an offer to purchase, which we may accept or decline.
All payments must be made using accepted payment methods listed on our Payment Methods page.
We reserve the right to cancel orders for suspected fraud, errors in pricing, or product unavailability.

5. Shipping & Delivery

Please review our Shipping & Delivery Policy for details on shipping times, fees, and restrictions.
Delivery dates are estimates and not guaranteed. We are not liable for delays outside our control.

6. Returns & Exchanges

Returns and exchanges are subject to our Returns & Exchanges Policy.
Shipping fees are non-refundable unless the return is due to a LovBou error.

7. Intellectual Property

All content on LovBou.com (logos, images, text, designs, and trademarks) is the property of LovBou and may not be used without written permission.
Unauthorized use may result in legal action.

8. Limitation of Liability

LovBou is not responsible for indirect, incidental, or consequential damages arising from the use of our website or products.
Our liability for any claim is limited to the purchase price of the item in question.

9. Privacy & Security

Your use of LovBou.com is also governed by our Privacy & Security Policy, which explains how we collect, protect, and use your data.

10. Governing Law

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict of law principles.

11. Contact Information

For questions about these Terms & Conditions, please contact us at:
📧 support@lovbou.com
📍 Florida, United States

❤️ Family Promise

At LovBou, we are more than a brand — we are a family. By shopping with us, you become part of our journey to deliver love, style, and essentials you can trust.